Free Shipping on Orders US$100+ (or Local Currency Equivalent)




The NEKOAN Foldable Dog Travel Mat creates a familiar resting place at home, in the car or during everyday outings with a dog or cat. Its lightly cushioned construction and concentric quilting provide gentle comfort on hard and cold surfaces.
Unroll the mat at your destination, then roll it up, secure the built-in fastening and carry it using the integrated handle. The splash-resistant exterior is easy to wipe between journeys, and the mat can be machine washed on a gentle cycle. Keep it out of standing water and prolonged heavy rain.
Product Type: Foldable travel mat for dogs and cats
Construction: Lightly cushioned, with concentric circular quilting
Surface: Splash-resistant and wipe-clean
Design: Roll-up, with built-in fastening and carry handle
Use: Indoor, supervised outdoor and travel resting mat
SIZE GUIDE
M: 65 × 95 cm; recommended for pets up to 22.5 kg
L: 70 × 118 cm; recommended for pets up to 32.5 kg
Select by your pet’s body size and preferred sleeping position. Weight recommendations are a guide; compare the dimensions before ordering.
HOW TO USE
Release the fastening and unroll on a clean, reasonably level surface. Remove loose dirt and moisture after use. Once fully dry, roll from one end, secure the fastening and use the carry handle.
USE & CARE LIMITS
The surface is splash resistant, not completely waterproof. Do not leave in standing water or expose to prolonged heavy rain. Check seams, handle and fastening regularly and discontinue use if significantly damaged.
Construction: Lightly cushioned quilted fabric with a splash-resistant exterior. Exact fabric and filling composition are not specified in the supplied product information.
Shake or brush away loose dirt after use.
Wipe small marks and spills with a damp cloth.
For a deeper clean, machine wash using a gentle cycle and mild detergent.
Wash separately or with similar colours.
Allow the mat to air dry completely before rolling or storing.
Do not bleach.
Do not iron.
Do not tumble dry at high temperature.
Store only when completely dry.
Shipping
Standard shipping is free on orders of US$100 or more; orders below US$100 have a flat US$8 shipping fee. Local-currency equivalents and available destinations are shown at checkout.
Orders are currently dispatched from China. Most standard products are dispatched within 2 business days after payment. For customized or made-to-order products, please contact us before ordering. Production and dispatch times are confirmed individually with you.
Estimated transit time is 7–9 business days after dispatch, separate from processing time. Business days exclude weekends and public holidays. Delivery estimates are not guaranteed and may be affected by customs or carrier delays.
For eligible EU and US orders, applicable VAT, import duties and customs clearance charges are included. Additional charges may apply for other destinations. See our Shipping Policy for full details.
Returns & Refunds
For eligible non-personalized goods, notify us at support@nekoan.com within 14 days after the last item in your order is delivered, then send the goods back within 14 days after notice. Contact us for the correct return address before posting; do not use the dispatch address.
For change-of-mind returns or a size selected incorrectly by the customer, the customer pays the actual direct return postage. We do not charge a fixed return-postage fee or a restocking fee. Necessary return or replacement shipping costs for a confirmed defect or our error are covered by us.
Goods genuinely made to your individual specifications or personalized may be excluded from change-of-mind returns where permitted by law. Being handmade or produced after an order is placed does not automatically make a standard item non-returnable. Rights for damaged, defective or incorrect goods remain unaffected.
UK and EU statutory withdrawals require a clear notice, not prior approval or a reason. For item-condition rules, original delivery-charge reimbursement and refund times, see our Return & Refund Policy. Mandatory consumer rights remain unaffected.
IS THE MAT WATERPROOF?
The surface is splash resistant and helps protect against damp ground, light rain and everyday spills.
It is not designed for prolonged exposure to heavy rain or standing water.
CAN THE MAT BE MACHINE WASHED?
Yes. Use a gentle wash cycle with mild detergent and allow the mat to air dry completely.
CAN I USE IT IN THE CAR?
Yes. The mat can be used on a car seat or in the car boot to provide a more familiar and comfortable resting surface.
IS IT SUITABLE FOR OUTDOOR USE?
Yes. It is suitable for parks, picnics, campsites, terraces and other supervised outdoor settings.
Remove excess moisture and dirt after use and allow the mat to dry before rolling it.
IS IT SUITABLE FOR CATS?
Yes. The mat can also be used as a portable resting place for cats.
WHICH SIZE SHOULD I CHOOSE?
Choose the size according to your pet’s body size and preferred sleeping position.
M measures 65 × 95 cm and is recommended for pets up to 22.5 kg.
L measures 70 × 118 cm and is recommended for pets up to 32.5 kg.
HOW DOES THE MAT FOLD?
The mat rolls into a compact shape and is secured using the built-in fastening. The integrated handle makes it easier to carry.
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Shipping
Standard shipping is free on orders of US$100 or more; orders below US$100 have a flat US$8 shipping fee. Local-currency equivalents and available destinations are shown at checkout.
Orders are currently dispatched from China. Most standard products are dispatched within 2 business days after payment. For customized or made-to-order products, please contact us before ordering. Production and dispatch times are confirmed individually with you.
Estimated transit time is 7–9 business days after dispatch, separate from processing time. Business days exclude weekends and public holidays. Delivery estimates are not guaranteed and may be affected by customs or carrier delays.
For eligible EU and US orders, applicable VAT, import duties and customs clearance charges are included. Additional charges may apply for other destinations. See our Shipping Policy for full details.
Returns & Refunds
For eligible non-personalized goods, notify us at support@nekoan.com within 14 days after delivery, then send the goods back within 14 days after notice. Contact us for the correct return address before posting; do not use the dispatch address.
For change-of-mind returns or a size selected incorrectly by the customer, the customer pays the actual direct return postage. We do not charge a fixed return-postage fee or a restocking fee. Necessary return or replacement shipping costs for a confirmed defect or our error are covered by us.
Goods genuinely made to your individual specifications or personalized may be excluded from change-of-mind returns where permitted by law. Being handmade or produced after an order is placed does not automatically make a standard item non-returnable. Rights for damaged, defective or incorrect goods remain unaffected.
UK and EU statutory withdrawals require a clear notice, not prior approval or a reason. For item-condition rules, original delivery-charge reimbursement and refund times, see our Return & Refund Policy. Mandatory consumer rights remain unaffected.
Please review our Terms of Service, Shipping Policy, and Return & Refund Policy before placing your order.
For assistance, contact support@nekoan.com.